Privacy Policy

At Vizo IPTV, your privacy is very important to us.
We keep your information safe, secure, and never share it without your permission.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect only the information needed to provide you with our IPTV service, such as:

Name
Email address
Payment information (processed through trusted third-party payment systems)
Device information (to help with technical support)
IP address (for security and service protection)

We do not collect any unnecessary personal data.

2. How We Use Your Information

We use your information to:

Create and manage your IPTV account
Provide and maintain our streaming service
Offer customer support
Process your payments
Improve our website and services
Protect our service from fraud and misuse

We never sell or rent your personal information to anyone.

3. Payment Information

Your payment details are handled securely by our payment partners.
We do not store or have access to your full credit card or payment details.

4. Cookies and Tracking

Our website may use small files called cookies to:

Remember your preferences
Improve website performance
Make your user experience easier

You can disable cookies in your browser at any time.

5. Sharing Your Information

We do not share your information with third parties unless:

It is required to provide the service (ex: payment processors)
We need to fix a technical issue
It is required by law or legal request (rare cases)

We never sell your data.

6. How We Protect Your Data

We use strong security measures to keep your information safe, including:

Encrypted connections (HTTPS)
Secure servers
Restricted access
Regular system monitoring

We work hard to keep your data secure at all times.

7. Your Rights

You have the right to:

Request a copy of your personal data
Ask us to update your information
Ask us to delete your account and associated data
Contact us if you have questions about how your information is used

Just reach out to our support team.

8. How Long We Keep Your Data

We keep your information only as long as:

You are an active customer
Or as long as needed to comply with legal requirements

You can request deletion at any time.

9. Children’s Privacy

Vizo IPTV does not provide services to children under 18 years old.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy occasionally to improve clarity or follow new laws.
Any changes will be posted on this page.

11. How to Contact Us

If you have any questions or requests about your privacy, you can contact us:

📧 Support Email: Contact@vizoiptv.ca